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Old Nov 19, 2007, 10:06 PM // 22:06   #41
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Join Date: Jan 2006
Location: Aussie land
Profession: Me/E
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Quote:
Originally Posted by phoo slaya
that's why i didn't buy that magazine. it's common sense that you have to put a cover on those. i can just see some dumbass sitting in the store writing down a key. anyway, yea anets support is absolutely terrible, they pretty much use plaync for their support and plaync sucks. they pretty much want you to make an entirely new acc every time you need a question answered. and they don't even have all their error messages in the faq. i found that the best support resource is probly gwg forum. i have the feeling anet is having a financial squeeze. they're releasing a bunch of random stuff that you can buy and their support sucks. of course some of that could have to do with the holidays. also, i think they have been recycling weekend events recently. it makes sense if you consider the fact that there is no monthly fee.
PS: wow gray, ud think the magazines would be jumping over one another to get your keys, i bought the asura magazine just for the asura, i bet half the people that bought the magazine did.


I think you are really, really unfair with your comments on the support! Perhaps you had a bad experience but that doesn't mean they don't care.
I had many tickets and they were very kind/patient and helpful with me I have only praises for them.
Sorry but I couldn't help to post my opinion too.

/Angelica
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